Legal
Privacy Policy
How we handle the information you share with us.
Last updated: June 22, 2026
Who we are
Chavez Family Roofing ("Chavez Family Roofing", "we", "us", "our") serves Dallas and the surrounding metro. This policy explains what information we collect when you visit chavez.zentoramarketing.com or contact us, how we use it, and the choices you have.
Information we collect
We collect information in two ways:
- Information you give us. When you request an estimate, send us a message, or fill out any form on the site, we receive the name, email address, phone number, and project details you choose to share, along with your answer to how you originally heard about us. Your submission is emailed to us and kept in our own records so we can follow it up and see where our enquiries come from.
- Information collected automatically. Like most websites, we receive standard server logs (IP address, browser, pages visited, referring page, timestamp) and we may use analytics and embed tools (such as web analytics, maps, and video embeds) that can set cookies in your browser to measure traffic and help the site work.
How we use it
- To respond to estimate requests and other questions you send us.
- To schedule and carry out the projects you hire us for.
- To improve the website and understand which content is useful.
- To meet legal, tax, and accounting requirements.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
When we share information
We share information only with:
- Partners working on your project and only as needed to deliver the work you have hired us for.
- Service providers who run parts of the site or our business (web hosting, email, analytics, accounting). They are bound to use the information only to provide services to us.
- Government or legal requests when required by law or to protect our rights, property, or safety.
Cookies and analytics
Cookies are small files stored in your browser. We use them to keep the site running smoothly and to understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
Embedded content is served by third parties and is subject to their own privacy practices.
How long we keep information
We keep contact and project information for as long as we are working with you, plus the period required for warranty, tax, and legal purposes. Inquiries that do not lead to a project are typically kept for a few years and then deleted.
Your choices
You can ask us to confirm what information we have about you, correct it, or delete it. Send the request through the contact form or call (469) 780-8781 and we will respond within a reasonable time.
Residents covered by state privacy laws may have additional rights. We honor those rights without discrimination.
Children
Our site and services are for adults. We do not knowingly collect information from children under 13. If you believe a child has sent us information, please contact us so we can delete it.
Security
We use reasonable administrative and technical measures to protect the information you share with us. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of the page reflects the most recent change. Material changes will be highlighted on this page.
Contact us
Chavez Family Roofing
3816 W Clarendon Dr, Dallas, TX 75211
(469) 780-8781
Contact Us
Seeing a stain, or just want an opinion?
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